Privacy Policy

Last Updated: January 4, 2026
Effective Date: January 5, 2026

insightea ("we," "us," or "our") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you use the insightea mobile application and related services (the "Service"), and describes your rights regarding your personal data.

1. Information We Collect

We collect only the minimum personal information necessary to provide and operate the Service.

2. Detailed Categories of Personal Information Collected

The following section describes, by data type, what information may be collected, how it is used, whether it is linked to your identity, and whether it is used for tracking purposes.

① Contact Information

(1) Name

  • Collection: Optional
  • Description: Name or nickname provided by the user
  • Purpose of Use:
    • Product personalization
    • User experience improvement
  • Linked to Identity: Yes
  • Used for Tracking: No

(2) Email Address

  • Collection: Required
  • Description: Email address used for account creation and authentication
  • Purpose of Use:
    • App functionality (account creation, login, authentication)
    • Product personalization
    • Service usage analysis
  • Linked to Identity: Yes
  • Used for Tracking: No

② User Content

Customer Support Information

  • Description:
    • Content of customer inquiries
    • Text or attachments voluntarily provided when contacting support
  • Purpose of Use:
    • App functionality (customer support and issue resolution)
    • Service quality improvement
  • Linked to Identity: Yes
  • Used for Tracking: No

③ Search History

  • Description:
    • Search terms entered within the Service
    • Content browsing and exploration history
  • Purpose of Use:
    • Product personalization
    • Service usage analysis
    • App functionality
  • Linked to Identity: Yes
  • Used for Tracking: No

④ Identifiers

(1) User ID

  • Description:
    • Internal user identifier assigned by the Service
  • Purpose of Use:
    • App functionality
    • Product personalization
    • Service usage analysis
  • Linked to Identity: Yes
  • Used for Tracking: No

(2) Device ID

  • Description:
    • Advertising identifiers (such as IDFA or AAID) or similar device identifiers
  • Purpose of Use:
    • Product personalization
    • App functionality
    • Service usage analysis
    • Third-party advertising
  • Linked to Identity: Yes
  • Used for Tracking: Yes

⑤ Usage Data

Product Interaction

  • Description:
    • App interactions such as screen views, clicks, scrolling behavior, and time spent
  • Purpose of Use:
    • Service usage analysis
    • Product personalization
    • App functionality
  • Linked to Identity: Yes
  • Used for Tracking: No

Advertising Data

  • Description:
    • Advertisement impressions and click interactions
  • Purpose of Use:
    • Third-party advertising
    • Service usage analysis
    • App functionality
  • Linked to Identity: Yes
  • Used for Tracking: Yes

⑥ Diagnostics

Crash Data

  • Description:
    • App crash reports and error logs
  • Purpose of Use:
    • Service usage analysis
    • App functionality (stability and performance improvement)
  • Linked to Identity: Yes
  • Used for Tracking: No

⑦ Other Data

  • Description:
    • Other non-standard or unstructured data generated during service operation
  • Purpose of Use:
    • Product personalization
    • Service usage analysis
    • App functionality
  • Linked to Identity: Yes
  • Used for Tracking: No

3. How We Use Information

We use personal information to:

  • Provide, operate, and maintain the Service
  • Personalize content and recommendations
  • Analyze usage patterns and improve performance
  • Display advertisements to free users and measure effectiveness
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations and resolve disputes

4. Sharing of Information

We do not sell personal information.

We may share information only when:

  • Necessary to operate the Service with trusted service providers
  • Required by applicable law, regulation, or legal process
  • You have provided explicit consent

5. Service Providers

We may use third-party service providers, including but not limited to:

  • Firebase Analytics (Google) – Service usage analytics
  • Google AdMob (Google) – In-app advertising and ad performance measurement

These providers process data solely on our behalf and in accordance with their own privacy policies and contractual obligations.

6. International Data Transfers

Your information may be processed or stored outside your country of residence, including through infrastructure operated by global service providers such as Google. We take reasonable measures to protect your information in compliance with applicable laws.

7. Data Retention

  • General Rule: Personal information is retained for as long as your account remains active
  • Account Deletion: Information is deleted or de-identified without undue delay
  • Exceptions:
    • Where retention is required by law
    • Where necessary to resolve disputes or prevent abuse

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion or restriction of processing
  • Withdraw consent where applicable

You may also request account deletion by contacting us.

9. Advertising Choices

You may limit interest-based advertising through your device settings:

  • iOS: Disable "Allow App Tracking"
  • Android: Reset or restrict advertising identifiers

10. Security

We implement reasonable technical and organizational safeguards to protect personal information. However, no system can guarantee absolute security.

11. Children's Privacy

The Service is not intended for children under the age of 13. If we become aware that personal information of a child under 13 has been collected, we will delete it promptly.

12. Contact Us

If you have questions or requests regarding this Privacy Policy:

Email: support@insightea.ai

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date, and continued use of the Service after the effective date constitutes acceptance of the revised Policy.